Legal information

Sub-Processors

List of Parallels Sub-Processors

Entity Name Purpose / Service
Affiliated companies
Corel Corporation
1600 Carling Avenue,
Ottawa, Ontario, K1Z 8R7, Canada.
IT infrastructure services, consulting services
Corel Inc
9225 Bee Cave Road
Building A, Suite 300
Austin, TX 78733 USA
Application processing services, database services
Corel Estonia OÜ
Lõõtsa 5, 11415
Tallinn, Estonia
Development of the Parallels products and services, data processing and analysis, data/products/services troubleshooting
Corel Malta Limited
Level 1, LM Complex, Brewery Street,
Mriehel, Birkirkara, BKR3000, Malta
Development of the Parallels products and services, data processing and analysis, data/products/services troubleshooting, hosting of Parallels RAS data, support services
Parallels Inc
110 110th Ave NE #410
Bellevue, WA 98004 USA
Development of the Parallels products and services, data processing and analysis, data/products/services troubleshooting
Corel Japan Limited
1050004 Shimbashi Tokyu Building 2F,
4-21-3 Shimbashi, Minato-ku, Tokyo Japan
Support
Parallels (Mauritius) Limited
Level 2, Alexander House, Silicon Avenue Cybercity,
Ebene 72201 Quatres Bornes, Republic of Mauritius
Development of the Parallels products and services, technical support and data/products/services troubleshooting
Third party subprocessors
SalesForce Inc
The Landmark @ One Market St., Suite 300,
San Francisco, California 94105
USA
Customer Service Management and communications
ChatBeacon
SmartMax Software, Inc.
8801 South Yale Ave., Suite 460, Tulsa,
Oklahoma 74137 USA
Customer Support Chat platform
Acsensos
Second & Fourth Floor, 26 Frunzei Street,
Sector 2, Romania, 021 533
Outsource customer support, EU languages
NICE Global
950 Peninsula Corporate Circle
Suite 1020
Boca Raton, FL 33487
USA
Outsource customer support
LogMeln USA Inc
320 Summer Street Boston
MA 0221 O USA
Customer support remote access tool
SlashSupport Inc d.b.a CSS Corp
1900 McCarthy Boulevard, Suite 210,
Milpitas, California 95035
USA
Frontline customer support outsources
HRMall Inc (IQ Backoffice)
34th Street Corner, Lane A
Unit 1701-2 Panorama Tower
Taguig City, Philippines 1634
Order Management, order submissions support and service
Netsuite Inc
500 Oracle Parkway
Redwood Shores, CA 94065
USA
Accounting

List of Corel Sub-Processors

Entity Name Purpose / Service
Affiliated companies
Corel Japan
1050004 Shimbashi Tokyu Building 2F,
4-21-3 Shimbashi, Minato-ku, Tokyo Japan
Support
Parallels Mauritius Limited
Level 2, Alexander House, Silicon Avenue Cybercity,
Ebene 72201 Quatres Bornes, Republic of Mauritius
Support services
Corel Malta Limited
Level 1, LM Complex, Brewery Street,
Mriehel, Birkirkara, BKR3000, Malta
Support services
Cascade Parent Limited
c/o Maples Fiduciary Services (UK) Ltd.
200 Aldersgate Street, 11th Floor, London,
UK EC1A 4HD
Support services
Third party subprocessors
Amazon Web Services Inc
410 Terry Avenue North
Seattle WA 98109
United States
Hostings
ChatBeacon
SmartMax Software Inc
8801 South Yale Ave., Suite 460, Tulsa,
Oklahoma 74137 USA
Customer Support Chat platform
Acsensos
Second & Fourth Floor, 26 Frunzei Street,
Sector 2, Romania, 021 533
Outsource customer support, EU languages
CTS
2033 N. Milwaukee Ave, Suite 351,
Riverwoods, IL 60015
Outsourced customer support, EU languages
Bhavnaditya Accounting Order Services
2, 8th Main, BEML Layout, 5th Stage 2nd Phase,
R.R. Nagar, Bangalore, Karnataka
560098, India
Outsourced customer support and back office
LogMeln USA Inc
320 Summer Street Boston
MA 0221 O USA
Customer support remote access tool
SlashSupport Inc d.b.a CSS Corp
1900 McCarthy Boulevard, Suite 210,
Milpitas, California 95035
USA
Frontline customer support outsources
HRMall Inc., (IQ Backoffice)
34th Street Corner, Lane A
Unit 1701-2 Panorama Tower
Taguig City, Phillipines 1634
Order Management, order submissions support and service
Netsuite Inc
500 Oracle Parkway
Redwood Shores, CA 94065
USA
Accounting
SalesForce Inc
The Landmark @ One Market St., Suite 300,
San Francisco, California 94105
USA
Customer Service Management and communications

List of MindManager Sub-Processors

Entity Name Purpose / Service
Affiliated companies
Parallels Mauritius Limited
Level 2, Alexander House, Silicon Avenue
Cybercity, Ebene 72201 Quatres Bornes,
Republic of Mauritius
Support services
Corel GmbH
Siemensstr. 30, 63755 Alzenau, Germany
Support services
Third party subprocessors
Amazon Web Services EMEA Sàrl
38 Avenue John F. Kennedy
L-1855 Luxembourg
Data hosting in data center Frankfurt
ChatBeacon
SmartMax Software Inc
8801 South Yale Ave., Suite 460, Tulsa,
Oklahoma 74137 USA
Customer Support Chat platform
LogMeln USA Inc
320 Summer Street Boston
MA 0221 O USA
Customer support remote access tool
SlashSupport Inc d.b.a CSS Corp
1900 McCarthy Boulevard, Suite 210,
Milpitas, California 95035
USA
Frontline customer support outsources
HRMall Inc (IQ Backoffice)
34th Street Corner, Lane A
Unit 1701-2 Panorama Tower
Taguig City, Philippines 1634
Order Management, order submissions support and service
Netsuite Inc
500 Oracle Parkway
Redwood Shores, CA 94065
USA
Accounting
SalesForce Inc
The Landmark @ One Market St., Suite 300,
San Francisco, California 94105
USA
Customer Service Management and communications

List of WinZip Sub-Processors

Entity Name Purpose / Service
Affiliated companies
Parallels Mauritius Limited
Level 2, Alexander House, Silicon Avenue
Cybercity, Ebene 72201 Quatres Bornes,
Republic of Mauritius
Support services
Third party subprocessors
Amazon Web Services Inc
410 Terry Avenue North
Seattle WA 98109
United States
Hostings
LogMeln USA Inc
320 Summer Street Boston
MA 0221 O USA
Customer support remote access tool
VReign Technologies
852, 26th Main, 4th Cross, BTM Layout 2nd
Stage, Bangalore 560076, India
Outsourced customer support
ChatBeacon
SmartMax Software Inc
8801 South Yale Ave., Suite 460, Tulsa,
Oklahoma 74137 USA
Customer Support Chat platform
HRMall Inc (IQ Backoffice)
34th Street Corner, Lane A
Unit 1701-2 Panorama Tower
Taguig City, Philippines 1634
Order Management, order submissions support and service
Netsuite Inc
500 Oracle Parkway
Redwood Shores, CA 94065
USA
Accounting
SalesForce Inc
The Landmark @ One Market St., Suite 300,
San Francisco, California 94105
USA
Customer Service Management and communications

List of Awingu Sub-Processors

Entity Name Purpose / Service
Affiliated companies
Corel Estonia OÜ
Lõõtsa 5, 11415
Tallinn, Estonia
Development of products and services, data processing and analysis, data/products/services troubleshooting
Corel Malta Limited
Level 1, LM Complex, Brewery Street,
Mriehel, Birkirkara, BKR3000, Malta
Development of products and services, data processing and analysis, data/products/services troubleshooting, support services
Parallels Inc
110 110th Ave NE #410
Bellevue, WA 98004 USA
Development of the products and services, data processing and analysis, data/products/services troubleshooting
Parallels Mauritius Limited
Level 2, Alexander House, Silicon Avenue Cybercity,
Ebene 72201 Quatres Bornes, Republic of Mauritius
Development of products and services, technical support and data/products/services troubleshooting
Third party subprocessors
SalesForce Inc
The Landmark @ One Market St., Suite 300,
San Francisco, California 94105
USA
Customer Service Management and communications
ChatBeacon
SmartMax Software Inc
8801 South Yale Ave., Suite 460, Tulsa,
Oklahoma 74137 USA
Customer Support Chat platform
Acsensos
Second & Fourth Floor, 26 Frunzei Street,
Sector 2, Romania, 021 533
Outsource customer support, EU languages
NICE Global
950 Peninsula Corporate Circle
Suite 1020
Boca Raton, FL 33487
USA
Outsource customer support
LogMeln USA Inc
320 Summer Street Boston
MA 0221 O USA
Customer support remote access tool
SlashSupport Inc d.b.a CSS Corp
1900 McCarthy Boulevard, Suite 210,
Milpitas, California 95035
USA
Frontline customer support outsources
HRMall Inc (IQ Backoffice)
34th Street Corner, Lane A
Unit 1701-2 Panorama Tower
Taguig City, Philippines 1634
Order Management, order submissions support and service
Netsuite Inc
500 Oracle Parkway
Redwood Shores, CA 94065
USA
Accounting
Amazon Web Services EMEA SARL
38 Avenue John F. Kennedy,
L-1855 Luxembourg R.C.S.
Luxembourg B186284
Hosting
Dreamhost
PMB #327
417 Associated Road
Brea, CA 92821
USA
Hosting
Zendesk
989 Market Street, Suite 300
San Francisco
California 94103
USA
Customer Relationship Management
Microsoft Ireland
South County Business Park, One
Microsoft Place
Carmanhall and Leopardstown
Dublin, D18 P521
Ireland USA
Hosting
GoTo Technologies
The Reflector
10 Hanover Quay
Dublin 2
D02R573
Ireland
Remote IT support